Cromwells Estate Agents - About us

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12/07/2020

About us

 

Cromwell's has been established for over 25 years, we have been a large part of our local communities and successfully sold many properties and assisted many purchasers find their new home over these years.Our directors Jason Brown and Phil Lever had a clear vision when they started this journey, and our passion for providing the highest level of personal service for our clients has not changed. A large proportion of our properties originate from recommendations from previous clients that we have successfully moved. 

We pride ourselves on being able to tailor our services to each of our clients needs and as a diverse independent agent we are able to incorporate the unrivaled knowledge required in the ever changing property industry. 

We offer a free no obligation valuation service, requesting a valuation is simple you can either call us, pop into your local branch, use our interactive shop screens or make a request through our website. 

 

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Testimonials View all testimonials

Don't just take our word for it.

I sold my flat through Cromwells in Worcester Park and received excellent friendly service. Nothing was too much for them even helping chase up solicitors etc.... would definitely use their services again!

Maria Clayton, Vendor - May 2019

Cromwells have been outstanding right from the word go. Their attention to detail and communication skills are second to none and they sold my property and got the full asking price. Everyone in the Worcester Park Branch is friendly, cheerful and nothing is too much trouble. My thanks go to Clare, Siobhan, Luke and all the team and I shall miss speaking with you all.

Miscura, Vendor - May 2017


From the first viewing to driving me to the property on moving day, Clare was fantastic. I had been so stressed after such a prolonged house search with a frustrated buyer kicking at my heels, that it was a relief to have someone so cheerful, calm, helpful and reliable looking after me.

She was able to answer all my questions and offered to speak to the vendors about anything else I needed to know. She also dealt with the other estate agents in the chain and was the first to provide me with those details - ahead of the solicitor!

Siobhan again made some enquiries to the vendors on my behalf including liaising with them regarding parking arrangements for my removals people. Even on moving day she was suggesting how she could help make the collection of keys easier.

I really felt they both had my interests at heart which is not what I have had experience of in the past with estate agents - either as a buyer or a seller!

Thank you so much!

Sally Burton, Buyer - December 2019

I dealt mostly with Teresa and she was excellent very efficient, friendly and made the whole process simple and straightforward. Justin was also very helpful and constructive. Teresa organised an open day which got us a buyer. They handled all aspects of the sale and negotiations and did a great job for us. We were unfamiliar with the open day approach not having sold a property in the last two decades and neither of my siblings live in this area. Teresa explained and reassured with great patience over our groundless concerns. have already recommended them to others. I would certainly go to them again

Private , Vendor - November 2015


From the first viewing to driving me to the property on moving day, Clare was fantastic. I had been so stressed after such a prolonged house search with a frustrated buyer kicking at my heels, that it was a relief to have someone so cheerful, calm, helpful and reliable looking after me.

She was able to answer all my questions and offered to speak to the vendors about anything else I needed to know. She also dealt with the other estate agents in the chain and was the first to provide me with those details - ahead of the solicitor!

Siobhan again made some enquiries to the vendors on my behalf including liaising with them regarding parking arrangements for my removals people. Even on moving day she was suggesting how she could help make the collection of keys easier.

I really felt they both had my interests at heart which is not what I have had experience of in the past with estate agents - either as a buyer or a seller!

Thank you so much!
 

Sally Burton, Buyer - December 2019

Moving is so stressful so it's very important to choose right Estate Agent. I spoke to 3 different agents and decided to choose Cromwells. I'm so glad I did they were fantastic throughout the process. Thank you Heather, George and Ashleigh.

Trish Smith, Vendor - April 2018

We sold and bought houses with Cromwells and highly recommend them. Heather in the Cheam branch dealt with our purchase and provided us with an excellent service. She is professional, friendly and kept in excellent communication with us. She really went above and beyond to ensure our purchase went through.

Ricky Bell, Buyer - January 2019

We cannot praise Teresa and Ian highly enough for their hard work, kindness and dedication in what proved to be a protracted sale. They were so helpful throughout the sale and were only too happy to deal with any queries and problems as they arose. Such kind and dedicated staff are rare to find - well done Cromwells!

A & T, Vendor - March 2018

Ian and Teresa handled all aspects of our house sale and surpassed all our high expectations and delivered truly excellent service. They kept us informed every step of the way and the "after sales" management of our lengthy and problematic chain showed their professionalism and expertise. I would highly recommend Cromwells Carshalton Beeches!

Shareen Nasim, Vendor - October 2018

When things go well, it's easy to compliment someone for a job well done, but what is more impressive is when difficulties are handled with care and empathy. Luke, Siobhan and Clare were always delightful to deal with and professional. We had a nail-biter of a roller coaster journey holding a 5 house chain together with 1 total and 3 other near collapses. Luke, in particular, went above and beyond the call of duty working on days off and holidays to ensure we were kept informed every step of the way. I also really appreciated verbal feedback on every viewing we had. I would recommend Cromwells as they work together as a great team and go the extra mile.

Dominic Beecheno, Vendor & Buyer - September 2018

Excellent experience working with Clare at Cromwells. It was quite a tricky chain and she kept everything on track whilst being really communicative.

Alana Henderson, Buyer - December 2019

I was very impressed by Cromwells when they carried out a house valuation for me a couple of years ago, and they were therefore my first choice of estate agent when my mother went into a care home and it became necessary to sell her house. In practice, though, their service in selling my mother's house was so outstanding that it exceeded all my previous expectations. I went into the Carshalton Beeches branch on a Wednesday. They were on the case instantly with friendly professionalism: they visited the property the same day and on Thursday there was an impressive entry on Rightmore. On Saturday there were seven viewings and by Monday there were two offers. We accepted the higher of these, which was an excellent price for my mother's house. We used Cromwells' inclusive legal package and we even got the house cleared using a firm on their recommendation. The whole process has been hassle-free and we now have an early completion date. I would not use anyone but Cromwells in future when I need an estate agent.

Ian Kemp MBE, Vendor - March 2018

If you are looking for an estate agency firm in Worcester Park I would suggest that you look no further. Siobhan, Claire and Luke were brilliant from start to finish. We had complete trust and faith in them and they delivered. The whole team were knowledgeable about the current market conditions, which was key in the current conditions, always made themselves available to speak to us, including out of hours of business. Great care was taken when producing our property details and their commission rate was very competitive. It would take something expectional for us to use or recommend another estate agent within the local area.

Matthew Westbrook , Vendor & Buyer - February 2019

We have recently connected with Claire (Cromwells) to purchase a property in Worcester park. A good agent must be a people-person and able to communicate effectively with all parties involved. But they also need to be an even better negotiator. While we might feel a little shy about dealing with money matters and sealing the seal, your agent should be an accomplished negotiator who always fights your corner and gets results. I must say Claire met all key criteria. I was really impressed by the way Claire managed the communication and helped to close the deal in limited time.
 

Nikhil Agrawal, Buyer - October 2018

The service I received from Cromwells was excellent. The valuation was realistic, the viewings were hassle-free, and they found me a buyer very quickly. The fees were considerably less than those quoted by other agents and included the services of a very good solicitor. Luke, my agent, went above and beyond, keeping me informed throughout and even helping me with my onward search. I was really grateful for all their support, which made the whole process much easier.
 

Kevin Maddison, Vendor - August 2019

From beginning to end of the process the service offered by Cromwells was fantastic. Special mention to Ian and Teresa who were OUTSTANDING!

Seamus Keaveney, Vendor - September 2019

So pleased we chose Cromwells to sell our home. It was a bumpy road but each stage was dealt speedily and professionally by George. Thank you to Jason for the initial meeting and great photos and to George and Heather for completing the process, highly recommend!
 

Cath Cornet, Vendor - October 2018

A great professional service. Communication was excellent throughout-this is the second time we have used Cromwell's and would thoroughly recommend them. Luke and Clare were brilliant!

Paul Glover, Vendor - December 2019

A great professional service. Communication was excellent throughout-this is the second time we have used Cromwell's and would thoroughly recommend them. Luke and Clare were brilliant!

Paul Glover, Vendor - December 2019

An excellent, professional and lovely team of agents. Clare, Siobhan and Luke kept us updated throughout our sale. Fantastic team! Wouldn't use anyone else. Also an extremely competitive commission rate.

Jesse Rose, Vendor - January 2019

Cromwell's Cheam have given us an excellent service with the sale of our house. Having been stung with a buyer withdrawal and let's just say 'Not so good service' by another agent earlier in the year. (3 Months of agony) We were bruised and nervous about starting all over again. But it has been a pleasure working with such professional, efficient, helpful and friendly people. We were kept informed every step of the way, which is refreshing in itself. Thank you to Heather, George and the team for an unexpected , but welcome smooth sale.
Beverly and Kevin Evans

Beverly Evans, Vendor - November 2019

As a fellow estate agent I know how important it is to have a good and capable agent by your side. I had the displeasure of meeting other agents in Worcester Park who had made comments that "I ask too many questions" on viewings, which didn't go down well. I was impressed with Luke's pro active approach and attention to detail. He has all the good qualities of an excellent agent; patience, diligence and dealt with a difficult solicitor. Between him and Siobhan they worked as a solid team to ensure the sale went through making mine and my girlfriend's dreams come true. As a property professional I highly recommend Cromwells Estate Agents and will most likely use them again in the future!
 

Thomas Meilak, Buyer - June 2019

Latest news

We Are Back

We are excited to be back in our offices after the Government green light.

Over the last week or so we have been adjusting to new guidelines and safety protocol and have successfully and safely carried out many valuations and viewings. We are carrying these out with safe social distancing and PPE where needed to protect ourselves and our clients.

There is a great pool of purchasers out there itching to buy something now but not such a great pool or properties on the market. So if you are thinking of selling now is a really great time. Call us for a chat or free Valuation.

On the renting side things are equally as busy, there are a lot of tenants who's moves have been delayed or stopped entirely due to lock down so we are finding our rental properties are being snapped up. 

Read more

Covid-19 Safety Guidlines

 
Our Offices
 
·      If you would like to visit our offices, we would ask that you call ahead to ensure that you are not present in the office with any other client.
·      We would ask that when you are in our offices you adhere to the 2 meter social distancing advise, along with wearing gloves and masks when necessary.
 
Viewings
 
·      We will be required to check with all vendors and viewers that they have not been isolating or experiencing any symptoms of Covid.
·      We would ask all vendors to leave the property whilst we carry out the viewings.
·      We would ask vendors to leave all internal doors open to limit us having to touch and surfaces.
·      We would ask all viewers to refrain from touching anything inside the property.
·      We will be carrying hand sanitiser at all times and masks where appropriate.
·      Only members of the same households will be permitted to attend a viewing & in some circumstances make you enter the property one by one.
·      Our staff will remain the safe 2-meter distance at all times.
 
Valuations
 
·      We will be carrying hand sanitiser at all times and masks where appropriate.
·      We would ask all vendors to ensure all internal doors are open to limit us having to touch any surfaces.
·      We would ask at all times staff and vendors to adhere to the 2-meter rule.

Read more