Rent Through Us

Friendly dedicated professionals

Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.

We can help you find:

• Local council tax band costs
• The catchment areas for local schools and their ofsted ratings
• Local transport links
• Local amenities including supermarkets, banks, gyms and more
• Local community news

Flexible Viewings

Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you in order to agree a suitable time.

Maintaining High Standard Accommodation

We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.

Renting Terms and Conditions

Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement in a mutually agreed timeframe.

Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. this covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent.This covers damages or defaults on the part of the tenant during the tenancy.

A full copy of our terms & conditions can be requested via a member of the lettings team.

What references do you require?

• Credit Check
• I.D Check
• Income Check
• Residential Check

What is an assured short-hold tenancy?

The lease you sign will be an Assured Shorthold, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). Generally this will be a 1 years contract with a 6 months break clause, there may be an opportunity after to re new your contract for a further agreed period.

How often will the property be inspected?

We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted.

What happens if there is a maintenance issue?

In the event of maintenance being required if your property is managed by Cromwells please telephone / email us at the earliest possible time in order to minimise any problem that could subsequently arise. If you property is managed directly with the Landlord please contact them at the earliest possible time also.

Can I have a pet?

You cannot have any pets unless we have permission from the landlord/ourselves in writing.

Do I need insurance?

YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.

What deposit is required and how will I get it back?

The Deposit normally equates to 5 weeks rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and rent being paid up to date.

How is the rent paid?

As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property.

Who is responsible for Council Tax and other bills?

Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.

How much do I need to pay to reserve a property?

Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not all reasonable steps to enter into a tenancy agreement or unilaterally withdraw your application.